# NewsPilot to acquire enterprise fiber business of Extenet Systems

## Support

### How can we help?

Browse guides, troubleshooting steps, and answers to common questions about your Pilot Fiber service.

### Browse by topic

Everything you need to get up and running, troubleshoot issues, and manage your account.

- [Getting Started](https://support.pilotfiber.com/getting-pilot-faqs/): New to Pilot Fiber? Start here — FAQs, what to expect on install day, and how your service works. (8 articles)
- [Installation & Setup](https://support.pilotfiber.com/installation/): ONT setup, router configuration, and everything to get your network online for the first time. (12 articles)
- [Troubleshooting](https://support.pilotfiber.com/troubleshooting-internet/): Connection issues, speed tests, restarting equipment, and diagnosing common problems. (9 articles)
- [Billing & Account](https://support.pilotfiber.com/billing/): How billing works, payment methods, invoices, and managing your account settings. (6 articles)

### Router & firewall guides

Step-by-step configuration for popular equipment.

- [Calix](https://support.pilotfiber.com/calix/) (11 articles)
- [eero](https://support.pilotfiber.com/eero/) (4 articles)
- [Fortinet](https://support.pilotfiber.com/fortinet/) (13 articles)
- [Juniper](https://support.pilotfiber.com/juniper/) (8 articles)
- [Meraki](https://support.pilotfiber.com/meraki/) (7 articles)
- [Netgear](https://support.pilotfiber.com/netgear/) (15 articles)
- [SonicWall](https://support.pilotfiber.com/sonicwall/) (18 articles)
- [Ubiquiti](https://support.pilotfiber.com/ubiquiti/) (18 articles)
- [General Router Help](https://support.pilotfiber.com/router-general/) (2 articles)
- [ONT & Router](https://support.pilotfiber.com/ont-router/) (4 articles)
- [Bandwidth](https://support.pilotfiber.com/bandwidth/) (4 articles)
- [General](https://support.pilotfiber.com/general/) (4 articles)