How am I billed?

We email you an invoice at the start of every billing cycle. Unless you’ve made a change to your Pilot service, the invoice will be the same every month. Unless you’ve chosen to pay via ACH, Check, or Wire Transfer, we will automatically attempt to charge your credit card on your due date.

Still need help?

Our support team is available 24/7 to answer your questions.

Email support@pilotfiber.com

Phone 855-578-5500

Customer Portal dashboard.pilotfiber.com